Mobile Audit, Process Check and Inspection Tool
At ThinkPalm, good is simply not good enough. Excellence is what we strive for and achieve! We are a new age product engineering and software services company focused on Enterprise, Communication and Mobility technologies, through a combination of in-house products, solutions and third party services for our customers.
An ISO 9001:2008 certified custom software development company, ThinkPalm Technologies operates from three global delivery centres in India – Cochin, Thiruvananthapuram and Chennai. We enable our customers across the globe in different domains with unique software products and solutions to manage their businesses efficiently and effectively.
And the world is coming to us!
You may be a small or a big business, operating from a few or several geographical locations, catering to select or several verticals. Our range of software products and solutions would make us the right partner you have been looking for!
Our offerings range from the very latest Android and iPhone mobile applications to product engineering and enterprise application services. We have our finger on the pulse in every area that interests us – Android and iPhone app development, Java software development, Linux software development, ERP software development, network management solutions, device management frameworks, protocol stacks development, firmware development, software testing and validation services and more! We are quick to adapt and innovate according to the emerging trends in the market.
Mobile Audit, Process Check and Inspection Tool
Integrated School Bus and Student Tracking System
Network Management System
Network Device Management Framework (CLI, SNMP, WEBUI and NETCONF)
ThinkPalm developed a comprehensive travel application to help tourists meander along the roads of Tokyo without a hitch! The tourist application, available in five languages, helps visitors spot important locales and guides them with maps along paths with the least traffic congestion.
The solution was aimed at addressing a critical pain point of significant internet data being utilized while browsing key tourist attractions. The customer demanded an Android/iOS application capable of saving details within the application to minimize the usage of data communication. The travel app was expected to support five languages namely, Japanese, English, Chinese simplified, Chinese traditional and Korean. Modularity, scalability and smartphone/tablet compatibility were the prerequisites in the design front.
All screens of the app were implemented using HTML5.0, jQuery and CSS. On the initial launch of the app, the system creates a database with the required tables and information regarding the top tourist destinations in the location will be inserted into the database. The system will then fetch common information labels from the database tables and store it in a local storage for future use.
The application differentiates itself from others by storing data locally and thus comes handy to tourists who like to keep data usage minimal while on the move. It’s ability to support five different languages makes it comprehensible by a significant number of travelers across the globe. Specific information on traffic bottlenecks and accuracy of the locations displayed make the app a favourite among travelers!
ThinkPalm took up the challenge of developing the IPv6 stack on a PSOS operating system that solely supported IPv4, leveraging NAT64, NDP and ALG technologies.
In today’s networking world where IPv6 support is proving to be mandatory for the management of network equipments, IPv6 support in the devices purchased is a prerequisite for a significant customer segment. Our end customer’s network termination unit supported IPv4 alone, limiting its management by no more than IPv4 networks. ThinkPalm aimed at upgrading the currently deployed network from IPv4 to IPv6, without tampering with the existing infrastructure.
The IPv4 stack interface was modified to accommodate NAT64, a mechanism allowing a node in an IPv6 network to communicate with a node in an IPv4 network and vice versa. A NAT64 translator was employed to translate IPv4 addresses into the equivalent IPv6 addresses and reverse. NAT64 implementation was accompanied by Neighbor discovery protocol (NDP), ALG and Path MTU Discovery incorporation.
ThinkPalm made it possible for the telecom major to operate their devices with both IPv6 and IPv4 networks. The achievement is in tandem with absolutely nil alterations in the existing application software and application level protocols for supporting IPv6. The devices continue operating as IPv4 devices, switch smoothly between IPv4 and IPv6 modes, saving time in software development and testing.
Power Point Viewer application realizes the visualization of PowerPoint presentations on Android devices and supports wide-ranging PowerPoint elements. With the Key event control feature, slides can be shared with Android devices within an internal network and controlled from a remote location.
PowerPoint Viewers help in viewing PowerPoint files in systems that do not have Microsoft PowerPoint installed. Support for extensive PowerPoint features such as text, images, animations, slide transitions, charts, tables, video and audio coupled with the capability of remote sharing, make it a desirable solution in the market. ThinkPalm stays one step ahead by offering a PowerPoint player, rather than a simple slide viewer.
The solution, with three modules, displays a PPT by parsing the contents of XML files obtained by unzipping .PPTX file. The first module extracts the input PPTX file to XML format and places the XML files in a folder structure. The second module parses the XML files and collects information from them. Collection of information from the data structure and display as a PPT is by the third module.
ThinkPalm PowerPoint Viewer enables users to view audios, videos, slide animations, transitions and more in PowerPoint presentations from a list of PPTX files saved on Android Devices. Key event control feature enabling PPTX files to be sent to a device and slides to be viewed and controlled remotely, is a key value-add to the solution.
InterPlay is an intelligent platform that enables operators to enhance customer experience using a network of customizable displays controlled digitally using a computer/ mobile, allowing content to be changed remotely for the most targeted messaging possible.
With the average human attention span falling to eight seconds as per studies conducted by a tech giant, it is important to cut through the marketing clutter and deliver interactive, visually-appealing content to enhance a business’s visibility. Digital signage helps realize these prerequisites in real time, eliminating recurring printing fees, waiting time and more!
InterPlay is an intelligent platform that enables operators to enhance customer experience using a network of customizable displays controlled digitally using a computer/ mobile, allowing content to be changed remotely for targeted messaging. With cross-platform compatibility, customizability, support for 3 HD flash contents in a single playlist and more, it is a comprehensive cloud-based content delivery system of today!
InterPlay makes content management easy by delivering high quality, interactive information to target audience at reduced costs. Improved brand visibility, seamless administration of effective promotion, analysis of customer behavior and buying patterns, better customer service leading to increased customer retention across retail, hospitality, entertainment, finance, medical, aviation industries are few highlights of the exceptional content management solution.
ThinkPalm devised a Call Center Management System for a real estate developer for enhanced employee efficiency, productivity and customer satisfaction. The solution streamlines all facets of call center management such as outbound call handling, call data manipulation, work flow and more.
The end customer's legacy call center management system encountered numerous shortcomings, which were degrading the overall operational efficiency and productivity. The ineptness to avoid data redundancy led the call center executives to contact the same customers multiple times, resulting in customer agitation. The system also suffered from significant latency during the extraction of name lists, performed solely during non-business hours.
The solution helps in the management of customer related calls along with the associated information and settings. Name list feature automates various processes such as placing orders for name lists to vendors, importing purchased name lists, extracting customers from name lists and defining them, collating and grouping customers, assigning customers to call center executives and more.
The solution worked remarkably for the company by establishing a well-defined work flow for the call center executives and easing supervision by managers. The marketers could make or attend calls at their convenience, place customers in queue, reassign when busy, and categorize them into prospect boxes based on feedback, resulting in improved conversions and customer satisfaction.
An Android/iOS mobile application with web integration, Feedback was developed to administer customer feedback surveys for businesses. The simple UI, scope for customization and graphical reporting make Feedback an ideal app to gain maximum actionable insights.
Mafraq was following the traditional paper-based method of administering customer feedback surveys. This led to increased time and monetary investments and was laborious, considering the need to feed data manually from numerous pages into a database. The hotel lacked a digitized system and aspired to realize the whole process through a custom mobile application.
An Android/iOS mobile application with web integration was developed to present the feedback form in a simple, easy to comprehend user interface. The app's visual appeal was enhanced through emoticons for each sentiment. Both online and offline modes are supported for feedback execution. The graphical reports enable the client to perform weekly/monthly comparison of data for each department.
Feedback overcomes the cost and time limitations associated with customer feedback surveys. Respondents can take the survey as per their inconvenience, anytime, anywhere! The app minimizes the manual labour involved in conducting customer surveys by automating the whole process. The app offers the flexibility to include drop-down boxes, star-rating controls, interactive slider controls and images depending on client requirements.
Avishkar, the network device management framework from ThinkPalm, is an intuitive solution aimed at managing network switching equipments. The network device configuration management framework offers network administrators the liberty to choose from various user interfaces like WebUI, CLI, SNMP and NetConf.
The framework is focused on developers involved in network interface coding like CLI implementation, SNMP or web support for a new protocol/ feature added to network devices. Network admins often demand a system that supports the seamless extension of an existing management system or the implementation of a new one, depending on client requirements.
The unparalleled solution is capable of easily incorporating with or extending an existing management system and boasts of an easy-to-use interface (CLI with SSH/Telnet support, WebUI, SNMP, NetConf). Source codes are generated automatically for the engines and agents. The easy addition of new user interfaces and L2 protocols with minimal overhead makes Avishkar a cut above the rest.
Avishkar is the go-to solution for all network managers who aspire to reduce the development time through an inexpensive, flexible, easily extendable and developer friendly interface. The single data storage employed facilitates quick and reliable access to data. Enhanced system stability, debug capabilities and graphical representation for quick analysis are possible by PCD used for process control.
Working with ThinkPalm, Edgewater exceeded its expectations in establishing offshore development and test teams. ThinkPalm and its management primarily place high value in the success of our business. To that end, they continuously strive to ensure quality, cost, innovation and schedule needs for our success are met.
To align skill set and experience for specialized projects, they expertly recruited, staffed up, and when necessary, replaced team members. For compliance of our agile development processes and service levels, ThinkPalm adapted and delivered highly productive round-the-clock development and test teams. Within 2 years of engagement, ThinkPalm became my highly trusted partner in augmenting and scaling local development and test teams.
We are working with ThinkPalm as an offshore subcontractor since its establishment in 2010. They have performed many development projects for us during these years, both Turnkey and Time & Material based. Their working methods and attitude can be characterized by the following:
We view ThinkPalm as a trusted partner for augmenting our development and testing capacities as needed.
“ThinkPalm is a great team to work with. They go over and beyond to work with me to deliver a quality product. I highly recommend them for mobile application development work.”
“During the several years of cooperation , RAD Data Communications and ThinkPalm created a common language of understanding. ThinkPalm learned how to fulfill our needs , both in the technical and the human levels. The nice thing about the relationship was that the path from the presented need to the required solution was always short and pleasant and the deliveries were always at the highest levels.
In summary , a serious and talented group of people that knows what accountability and professionalism words means”