Our client, a growing professional services organization, needed an OCR solution that provided a full alphanumeric recognition of printed or handwritten characters at electronic speed by simply scanning documents. Considering the volume of business content that the organization generated or received every day, the processing of complex or unknown formats and highly variable documents were difficult to capture with traditional systems and manual interfaces were time-consuming. Data from applications, forms, reports, office documents, images had to be clearly understood and the information had to be reliably extracted, even from poor-quality digital images and unstructured formats. If the documents were poorly managed, not digitized, or disconnected from critical business processes, it would impact the business’s ability to deliver exceptional customer service; it slows down important processes, increases security risk, and negatively impacts revenue. Conversely, controlling content precisely can significantly improve analytics strategy by gaining insight and business value from dark or unstructured data sources. With over hundreds of document and image files, manual indexing of huge amounts of data had its own challenges, including:
Discover how we helped solve complex challenges. Enter your company email to view the full case study.
Contact us and we'll have one of our experts reach out to you and discuss how we can lead your project to success.