Quality and Information Security Policy

Our Quality Promise

At ThinkPalm, quality assurance is not just an objective. It's a culture woven into every service we do. Our commitment to excellence upholds continuous improvement and sturdy information security practices, which helps us deliver quality-assured solutions that exceed customer expectations.

Our Quality Policy 

We are committed to delight our customers and establish long term relationship by delivering information technology products and services which meet or exceed their expectations.
We strive to achieve the above by nurturing a culture that focuses on innovation, continuously improving people and processes, minimizing defects and improving productivity.
We aspire to build an eco-system centered on enhancing capabilities in advanced technology areas and improving our products and services based on feedback from the customers.

Our Information Security Policy 

We are committed to ensure confidentiality, integrity and availability of information and assets, for meeting the needs and expectations of the interested parties, within the organization and outside, including clients, vendors, and regulatory authorities.

  • • All legal, regulatory, and contractual requirements related to information security are met.
  • • The confidentiality of information is maintained to prevent the disclosure of valuable or sensitive information.
  • • The integrity of information is maintained to ensure its accuracy and completeness.
  • • The availability of information is maintained to meet business needs.
  • • The assets are maintained and protected.
  • • Implementing and maintaining an effective, auditable ISMS
  • • Ensuring protection against unauthorized access, alteration, and destruction
  • • Promoting the security of assets, information, and information systems
  • • Providing awareness to employees on ISMS and complying with ISMS policies and procedures
  • • Conducting risk assessment and treatment, as per ThinkPalm ISMS Risk Framework
  • • Ensuring that Business continuity plans are defined and implemented
  • • Continuously improving ISMS
  • • Providing assurance to management, interested parties, and customers that assets, information, and information systems are appropriately protected and handled

About ISO 9001:2015 Quality Management Systems (QMS)


With more than one million certificates issued across 170 countries, ISO 9001 is the leading standard for QMS. The standard was developed to provide organizations with an efficient tool for quality management, regardless of size, industry, or location. It is applicable to all types of industries irrespective of the products and services they provide.

Through its emphasis on process approach and risk-based thinking, the ISO 9001:2015 facilitates a flexible and user-friendly QMS.

*Source: tuvsud.com

About ISO 27001: Information Security Management System 


ISO 27001 heads a family of information security standards that provide comprehensive guidance and support to systematically understand your information security risks and vulnerabilities. By implementing ISO 27001, you can apply rigorous information security methodologies, reducing risks and safeguarding against security breaches. 

*Source: certification.bureauveritas.com

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Let's Get To Work

Contact us and we'll have one of our experts reach out to you and discuss how we can lead your project to success.

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