The digital world is constantly evolving, with data management at its core. Our client, a leader in AI-powered data security & management, faced several challenges. From enhancing automation for UI, CLI, and REST APIs to improving new feature testing and stabilizing the master branch, these areas were key to their growth. With the right strategies and expertise, ThinkPalm turned these challenges into significant achievements. Here’s an in-depth look at how we partnered with our esteemed client to enhance their processes and deliver outstanding results.

What were the major business challenges?

1. Backlog automation

A substantial backlog of test cases posed a significant challenge. Without any automation for UI, CLI, and REST APIs, the manual effort required was immense. The backlog consistently grew by over 1000 test cases each quarter, making it difficult to maintain comprehensive coverage. This backlog led to the discovery of approximately 800 bugs each quarter, severely impacting product reliability and customer satisfaction.